How do I start shopping?

You have to create a www.lawofaffirmation.com Store account to begin shopping. Please click on Register (Go) under the "www.lawofaffirmation.com Store Login" section in the left menu to enter your personal particulars (billing, shipping address etc). This account is separate from your Fridae user account and you will have to login each time to do your shopping.

To do your shopping, browse through our product categories on the left, enter the "Quantity" required and click Add to cart.

Once you are done, you may review your selected items anytime by clicking on "View cart" (in the top right menu), or proceed to place your order by clicking Checkout.

When you are ready to make payment, review your personal information on the checkout page and click Submit order at the bottom. You will then be directed to the PayPal secure payment site.

What are the shipping charges for the products?

All product prices are listed in Malaysia Rinngit and are before shipping charges. The shipping charges to your shipping location will be displayed once you have logged into your www.lawofaffirmation Store account and added the product to your shopping cart.

How do I make payment?

You can only make payment by credit card (VISA, MasterCard) on the PAYPAL secure payment site.

How do I change my shipping address?

You can change your personal particulars anytime by logging into your www.lawofaffirmation Store account and clicking on "Modify profile" in the top right menu.

Additionally, you may change your shipping address for individual orders by clicking on Modify (Go) under the "Payment details" section of the checkout page.

My favourite item is out-of-stock. What do I do?

Please send an email to us (support@lawofaffirmation.com) with the SKU number and the product description to inquire about the availability of the product.

How do I know if my order has been received?

When the payment for an order is successful, an order invoice will be automatically sent via email to the product vendor/supplier and to the www.lawofaffirmation.com Store administrator. The product vendor/supplier will then proceed to prepare your order.

How do I know if my order has been sent?

Within 7 working days of placing your order, the product vendor/supplier should send you an email about your order status. If you do not hear from them within this time, please to send an email to us with your order ID to inquire about the status of your order.

How will my order be sent?

Depending on the shipping methods defined for each individual product and the method that you have selected, the product will be sent directly via registered post to the shipping address you have specified.

Please ensure that the shipping information (name and address) for your order is correct before submitting your order. (Before making payment, you may change your shipping address for individual orders by clicking on Modify (Go) under the "Payment details" section of the checkout page.)

I made an order sometime ago but have not received it. What can I do?

If your order has been sent out and you have received a notification of your order status from our product vendor/supplier with a registered article number. Please check with your local postal service (via website or phone) quoting this registered article number to find out the whereabouts of your article.

If your order has not been sent out, you may contact the product vendor/supplier about the order status, or if you have not received a notification of your order status from our product vendor/supplier, please send an email to us with your order ID to inquire about the status of your order.

The wrong item (or size) was sent. / The item was damaged when I received it. What do I do?

Exchanges/returns/refunds will be handled on a case-by-case basis with the vendor/supplier of the product. If you receive a wrong/damaged product, please send an email to us with your order ID and a description of the matter.